Proper is a holistic sleep solution that builds long-term sleep health. Unlike “quick-fix” pills that may get you to sleep tonight but leave you with undesired side effects tomorrow, we help you repair the fundamentals of great sleep with a range of evidence-based formulations made of clinically-studied ingredients that are safe to take over an extended period of time. But formulations alone aren’t your dream ticket to a better night’s sleep. That’s why we marry formulations with individualized sleep coaching to build positive behavioral habits. 

While we believe in formulations, we’d never mistake them for a one-size-fits-all magic pill. That’s where our 1:1 

digital coaching comes in. With considerations for your overall lifestyle and health, our professional sleep coaches deliver individualized tools and advice to prime you for a Proper night’s sleep, even before you hit the pillow.

Proper formulations are developed by Alice Hirschel, our resident PhD in Nutrition Biochemistry, and reviewed by a world-class panel of scientific and medical experts in sleep, integrative, and naturopathic medicine. Every single one of our high-quality ingredients is backed by clinical research—and while, by law, the FDA is not required to review or approve dietary supplements, Proper’s products are manufactured in accordance with the FDA’s current Good Manufacturing Practices (cGMPs), which validates their identity, strength, quality, and purity.

Proper is focused on holistic, long-term sleep health, which can only be achieved with our rigorous, scientific, transparent approach to formulations. While most over-the-counter sleep aids are made with a combination of either antihistamines/alcohol, or melatonin/sugar/fillers, we do things differently. 

Our formulations are: 

• Made with high-quality ingredients, all of which are clearly listed on the label—including clinically-studied non-hemp ingredients as well as hemp ingredients with promising emerging science behind them.
  
  
• Developed by a dream team of medical advisors
  Including integrative, nutrition, biochemistry, naturopathic, and sleep experts.

• Non-habit-forming
  So you can sleep well not just tonight, or this week. But every night. 

• Never made with any “blends” to hide chemicals and fillers
  That dilute the efficacy of the dosage.
  
  
• Manufactured in an accordance with the FDA’s current Good Manufacturing Practices (cGMPs)
  Which validates their identity, strength, quality, and purity.
  
  
• Combined with customized behavioral coaching
  For a more holistic approach to sleep health.

And while we can’t put a price on the importance of sleep, our formulations will run you just $1.33/night—a value that, for the quality, simply cannot beat.

Yes. Proper’s supplements are carefully formulated by Alice Hirschel, our resident PhD in Nutrition Biochemistry, and reviewed by a world-class panel of medical experts in sleep, integrative, and naturopathic medicine. They are drug-free, non-habit-forming, and safe to take for both short and long-term sleep wellness. Additionally, before any ingredient is added to a formulation, we thoroughly evaluate its MSDSs (Material Safety Data Sheet). 

A Material Safety Data Sheet (MSDS) summarizes information on the potential hazards (health, fire, reactivity, and environmental) and outlines how to work safely with the raw material. It is an important starting point for the development of a safe product, and is issued by the manufacturer or the distributor of the product after multiple levels of testing has been

By law, the FDA is not required to approve dietary supplements. However, Proper’s products are manufactured in accordance with the FDA’s current Good Manufacturing Practices (cGMPs), which validates their identity, strength, quality, and purity.

We suggest consulting your healthcare provider for recommendations around which Proper formulation is best suited to your individual sleep and general health needs. For more specific information around each formulation and its mechanism of actions, please refer to our  Formulations page.

Our bodies move through four different stages of REM (rapid eye movement) and non-REM (non-rapid eye movement) sleep every night, each of which serves a specific restorative function. Proper’s formulations are specially designed to respond differently depending on what stage of sleep you are in.

Ingredients such as GABA and Valerian, for example, which produce a calming effect to support relaxation and reduce sleeplessness, begin working prior to and during N1. Venetron, on the other hand, targets multiple stages. It starts working in N1-2 help improve sleep initiation and continues working throughout the non-REM deep sleep N3 by supporting sleep cycles and increasing delta waves.

Our Sleep + Restore formulation contains melatonin, which also impacts multiple stages of sleep. It begins working soon after consumption to help you fall asleep faster (N1) and stay asleep with high-quality, restorative rest (N3-REM).

Melatonin, although widely used, produces varied results—including symptoms of grogginess upon waking. Our formulations were developed by a PhD in Nutrition Biochemistry and reviewed by a panel of medical experts in sleep, integrative, and naturopathic medicine. Together, they examined a range of alternative ingredients that have been clinically shown to improve the duration and quality of sleep while ensuring you wake up refreshed. But remember—sleep is personal, and there is no one-size-fits-all solution.

Proper capsules are made from HPMC (Hydroxypropylmethylcellulose), which is naturally derived from vegetable cellulose and contains no gelatin or animal byproducts.

Variations in color are normal for natural products that utilize plant-based, harvested botanicals like Proper supplements do—so don’t be alarmed! However, if you still have a concern about color or appearance, don’t hesitate to reach out to us at care@getproper.com.

Proper is formulated and recommended for adults aged 18+. If you have someone younger than that who is interested, please consult his/her medical professional. For safety purposes, please store the supplement in a location that is out of reach for young children.

If you are pregnant or nursing, please consult with your doctor prior to taking any dietary supplements.

Proper supplements should be closed tightly and stored in a cool, dry place.

Unlike other hemp supplements, which aren’t specifically designed to support sleep, ours are. Here’s what you need to know:

• Our supplement contains broad spectrum hemp extract instead of isolate to capture the array of Phyto cannabinoids (e.g., CBN and CBG) naturally present in the hemp plant
• We added 4 terpenes to amplify the benefits associated with the entourage effect
• We use a vegan, marine-sourced algal Omega-3 oil. This DHA -rich oil helps support sleep quality and may offer heart, eye, and brain health benefits

In collaboration with our Scientific and Medical Advisory Council, the Proper team is tirelessly researching and investigating the best ingredients for better sleep—so you can imagine how excited we were after coming across the promising emerging research on hemp, which includes studies showing it may reduce stress, a leading contributor to poor sleep.

For best results, we suggest taking the supplements 30-40 minutes before bedtime with water.

It’s okay to miss a few days of supplements (trust us, we’ve been there), but keep in mind that select ingredients become more effective over time. Consistency is the name of the game when it comes to reaping the maximum positive benefits of our formulations.

Our formulations are made of botanical extracts that are not 100% soluble in water. For this reason, they need to be taken as capsules in order to reap the maximum benefits.

Yes! All Proper formulations are safe to take with others.

Proper’s clinically-studied formulations are designed to help you fall asleep faster and stay asleep longer in order to wake up feeling refreshed, reset, and well-rested. But keep in mind that, like our sleep needs, we are all unique, so results may vary.

Proper’s products are specially formulated in partnership with our team of medical experts to ensure you wake up refreshed—a dream ticket to groggy-free mornings. (Note: In the spirit of full transparency, we will say that some customers report symptoms of grogginess with melatonin, so that should be considered if you’re taking Sleep + Restore.)

The daily dosage of Proper’s supplements is packed in two vegan capsules. For Core Sleep, the capsule is size 1 (holds about 400mg) and for Sleep + Calm, Sleep + Clarity, Sleep + Restore, and Sleep + Immunity, the capsule is size 0 (holds about 500mg).

Proper products are manufactured in the USA at an FDA-registered, GMP-certified facility that has been in the manufacturing business for more than 20 years and is regularly inspected by the Department of Agriculture. The GMP (Good Manufacturing Practice) certification ensures that products are consistently produced and controlled according to strict quality standards. Our GMP certification also includes FSMA (Food Safety Modernization Act) and cGMP (Current Good Manufacturing Practice: 21 CFR 111 and 21 CFR 117) certifications by NSF, an independent audit and certification agency.

We request a CoA (Certificate of Analysis) for each batch of supplements produced by the manufacturer. In addition to specifying ingredients, appearance, color, and weight of the product, this analysis also confirms microbe and heavy metal testing results. We also perform periodic random inspections of our manufacturing partners.

Proper supplements do not contain genetically modified organizations (GMOs), and as such are classified as non-GMO. While our product is not certified organic, our manufacturing site is. 

Yes, yes, yes, and yes! Our products do not contain dairy, meat, gluten, peanuts, sesame, shellfish, or eggs—and they will all be tested for potential industry allergens. 

No. Proper supplements are free from artificial colors, dyes, flavors, and preservatives.

We test each raw material for purity at three stages -- at the supplier, at our manufacturer, and with a 3rd party lab. We test all products for microbes, heavy metals, allergens, and other contaminants to ensure levels are well below the regulatory threshold of what is deemed safe.

Yes, all of our botanicals go through pesticide tests.

It’s not just you! Our capsules are filled with botanical extracts that have a natural aroma. We could have avoided it, but we didn’t want to add any unnecessary flavors. So don’t worry, it’s totally natural. However, if you still have a concern about their natural aromas, don’t hesitate to reach out to us at care@getproper.com.

Although Proper products are safe to take when expired, we only guarantee their potency and efficacy up until the expiration date.

Yes, our refill and sample pouches are certified food-grade safe under FDA 21 CFR 177.1350

Our raw materials are tested at three stages (at the supplier, manufacturer, and at a 3rd party lab) to ensure the highest quality, starting with the suppliers, who test each lot of raw material for content (amount of actives), microbes, and heavy metals. From there, samples from each lot of raw material are tested again by our manufacturing partner—also for content, microbes, and heavy metals.

Take Core Sleep 30-40 minutes before you’d like to fall asleep in the evening. Although everyone metabolizes ingredients at different rates, you should start feeling the benefits of supported sleep the first night that you take it. Continual sleep improvements will follow over the next 3-5 days, with full benefits realized after several weeks of usage. And yes! It’s definitely safe to take for long-term use.

Core Sleep is ideal for anyone who struggles to fall asleep, stay asleep, and/or who doesn’t feel rested upon waking. With a formulation of Venetron (Rafuma Extract), SenSoril, GABA, and Valerian root, it will help you get a Proper night’s sleep and feel refreshed the following day.

Take Sleep + Calm 30-40 minutes before you’d like to fall asleep in the evening, which is the ideal amount of time for ashwagandha—along with L-Theanine—to work towards reducing the signs of everyday stress and promoting a more restful and relaxed state. Although everyone metabolizes ingredients at different rates, you should start feeling the benefits of supported sleep the first night that you take it. Continual sleep improvements will follow over the next 3-5 days, with full benefits realized after several weeks of usage. And yes! It’s definitely safe to take for long-term use.

Sleep + Clarity is for anyone who struggles with poor sleep health (falling asleep, staying asleep, and/or feeling rested upon waking) in addition to feeling drained and having a hard time focusing. The primary difference between this formulation and Core Sleep is the addition of Cognigrape, an antioxidant-rich ingredient clinically proven to improve cognitive performance. Want to clear brain fog while getting a restorative, restful night’s sleep? Sleep + Clarity is the way to go

Take Sleep + Clarity 30-40 minutes before you’d like to fall asleep in the evening. Although everyone metabolizes ingredients at different rates, you should start feeling the benefits of supported sleep the first night that you take it, with continual sleep improvements over the following 3-5 days. This is due to Cognigrape, an ingredient that supports cognitive function in healthy adults with antioxidant benefits that are immediately activated upon consumption and passage through the blood-brain barrier. However, per clinical trials, it takes 12 weeks of continual daily use to realize the full cognitive benefits of this product. And yes! It’s definitely safe to take for long-term use.

Sleep + Calm is for anyone who struggles with poor sleep health (falling asleep, staying asleep, and/or feeling rested upon waking) in addition to stress. The primary difference between this formulation and Core Sleep is the addition of L-Theanine, an amino acid that promotes relaxation to help you cope with everyday stresses while supporting a restful mind and body. We know that stress levels vary per day, but for times when your mind is racing and you need extra support to relax, Sleep + Calm works like a dream.

Sleep + Restore combines our core formulation with two forms of melatonin (regular and extended-release) plus tart cherry. The result? An effective sleep solution that should be taken 30 - 40 minutes before bed if you have problems falling/staying asleep and 60 - 90 minutes before bed if you’re looking to reset/restore your natural sleep cycle. Although everyone metabolizes ingredients at different rates, you should start feeling the benefits of supported sleep the first night that you take it. Continual sleep improvements will follow over the next 3-5 days, with full benefits realized after several weeks of usage. And yes! It’s definitely safe for long-term use. 

Sleep + Restore is for anyone who struggles with poor sleep health (falling asleep, staying asleep, and/or feeling rested upon waking) in addition to a disrupted sleep cycle. The primary difference between this formulation and Core Sleep is the addition of melatonin (standard and extended-release) that resets and restores your natural sleep cycle. It’s perfect for frequent travelers, shift-workers, or anyone looking to get back on a normal, uninterrupted sleep-wake cycle.

Take Sleep + Immunity 30-40 minutes before you’d like to fall asleep in the evening. Although everyone metabolizes ingredients at different rates, you should start feeling the benefits of supported sleep the first night that you take it. Continual sleep improvements will follow over the next 3-5 days, with the full benefits of this formulation’s vitamins, minerals, and clinically studied, immunity-boosting ingredient, Wellmune, realized after continued daily usage for at least 10 days. And yes! It’s definitely safe for long-term use.

Sleep + Immunity is for anyone who struggles with poor sleep health (falling asleep, staying asleep, and/or feeling rested upon waking) and is also looking for an extra boost of immune support. The primary difference between this formulation and Core Sleep is the addition of Wellmune—the clinically-studied ingredient that powers this formulation—along with zinc, vitamin C, vitamin B6, and vitamin D—all of which work to help build a healthy immune response over time.

Log in to your My Proper > Account page to see all past orders under Order History. Click "Details" on each order number to view more details.

For subscription management, including editing, swapping, or cancelling your subscription, navigate to the Subscriptions tab within My Proper.

Proper accepts all major credit cards (Visa, MasterCard, American Express, Discover) as well as PayPal.

Please reach out to us at care@getproper.com and we will be happy to change it for you. 

Go to your account page. In the Sign-In section, you will see “Forgot Password?” Click on it to reset your password.

Log in to your account and click Subscription. Under subscription click Billing information. You will be able to see the Card on file information here. Click Update Card to make changes.

Hemp / CBD purchases are managed in a separate user account system from other Proper products.  Non-hemp purchases can be managed via My Proper.  

To access your Hemp account and manage your subscriptions, visit https://shop-hemp.getproper.com/account/login.  

If you have never registered / created a hemp account, please do so via the "Register" link.  After completing the form, an account confirmation / invitation will be emailed to your inbox.  Please be sure to check your spam folder.

Nope – Proper offers à la carte option for one-time purchases. 

However, with a subscription, you’ll receive a 10% monthly discount (ex. $35.99 vs $39.99) off formulations, in addition to free shipping, and one complimentary, 20-30 minute consultation with an expert sleep coach to kick-start your personalized sleep improvement plan.

In addition to a 30-day supply of the formulation of your choice, your first Proper shipment includes a reusable glass jar for your capsules. You’ll also receive a complimentary 1:1 digital coaching consultation with your subscription. Once you fill out an assessment, you will meet your sleep coach via phone or video call for 30 minutes to discuss behavioral and environmental practices based on your unique sleep issues and goals. After the consultation, you will receive a personalized sleep action plan.

The environment is right up there with healthy sleep on the list of things we love, which is why we’ve taken the step to preserve it by sending refill capsules in recyclable, food-grade safe pouches. All you have to do is open the pouch and empty its contents into your reusable glass bottle.

It’s easy! 

1. Visit getproper.com
2. Select your product 
3. Click Subscription 
4. Proceed to checkout 
   

To manage your subscription, simply create an account with us.

We will process your order and charge your credit card on file every 30 days. To view your upcoming delivery schedule, which includes your next three shipments, click Account > Subscriptions > Delivery Schedule.

Managing your subscriptions is easy! 

1. Log in to your My Proper account
2. Click Subscriptions
3. Click Skip, Swap, or Edit

Available actions:

Skip: Skip the next shipment date in your subscription.  Shipments will resume the following shipment date after the one you skipped.

Swap: Change your subscription to a different Proper product.

Edit: Adjust your delivery address, shipment date, or cancel your subscription.

Alternatively, you can always reach out to us at care@getproper.com—we’d be more than happy to handle this for you.

Absolutely. 

1. Log in to your My Proper account
2. Click Subscriptions
3. Click Swap

You can always reach out to us at care@getproper.com—we’d be more than happy to handle this for you.

Did you know that you can also skip/swap/modify the delivery frequency of your subscription? To do so, simply log in to your My Proper account, click Subscriptions, then Skip, Swap, or Edit. 

But if you’d prefer to cancel…

1. Log in to your My Proper account
2. Click Subscriptions
3. Click Edit
4. Click Cancel

You can always reach out to us at care@getproper.com—we’d be more than happy to handle this for you.

We’re sad to see you go but wish you sweet dreams!

Definitely. 

1. Log in to your My Proper account
2. Click Subscriptions.  All your subscriptions will be listed here. 
3. Click Re-activate

You can always reach out to us at care@getproper.com—we’d be more than happy to handle this for you.

Proper subscribers enjoy free shipping, while non-subscribers opting for à la carte purchases are charged a flat rate of $5.00 per order.

Supplements are packaged in a durable glass bottle that, unless dropped, should last forever.  Refill capsules are packaged in a 100% recyclable pouch.

The reusable glass jar included in your first shipment is packaged in a corrugated, recyclable shipper box. The recyclable pouch included in subsequent shipments comes inside a padded envelope made of recyclable paper.

The bottles are glass and the caps are made of high-quality, food-grade plastic.

We do our best to process all orders within 24 hours of purchase. Once shipped, expect the box to be in transit between 3-7 business days (with additional days for Alaska, Hawaii, Puerto Rico, and the US Virgin Islands). For an estimated delivery date, log in to your account and click the tracking. Alternatively, you can use the tracking number from the order confirmation page.

Log in to your account. Under Subscriptions click Delivery Schedule. Click edit on the right corner for the date you want to change. You will be able to change the date by clicking Change the next charge date.

Not to worry—things happen! Please reach out to us at care@getproper.com and we’ll send you a replacement.

There are a few places your addresses are stored and managed.

Navigate to your account page (https://my.getproper.com/account) and add/edit/delete youone-time purchaseaddresses.

Navigate to your subscription list (https://my.getproper.com/account/subscriptions) and click "edit" on the subscription you'd like to edit.  Edit the address within that subscription's screen.

Navigate to your Billing page (https://my.getproper.com/account/subscriptions/billing) to edit your subscription billing address.

Navigate to your Hemp Account (https://shop-hemp.getproper.com/account) and edit your addresses there.

You’ll receive an email confirmation from us as soon as we process your refund; however, the amount of time it takes for the refund to show up on your bank statement depends on your financial institution.

For safety reasons, we cannot exchange any products once they have been shipped. However, if you’re in need of a replacement for whatever reason (lost, broken, etc), please reach out to us at care@getproper.com. We’d be happy to ship you one!

We're committed to helping you achieve better sleep health, naturally. If after several weeks of usage you're finding the product is not working, please let us know within 30 days of your delivery and we'll give you a full refund, no questions asked. Simply contact us at care@getproper.comIf you purchased Proper products at a retail location, they must be returned to the place of purchase. Proper is not able to accept returns and/or refund customers who attempt to return a retail purchase through our website.

While we believe in formulations, we’d never mistake them for a one-size-fits-all magic pill. That’s why we also offer sleep coaching, which is a practice to equip you with individualized tools and advice around safe sleep practices, guidelines, and techniques. 

Drawing on behavioral and environmental guidelines grounded in data + science, sleep coaching helps you create more awareness around actionable, everyday steps to improve your sleep health, even before you hit the pillow.

Sleep coaching is for anyone who wants to improve their sleep (and health!) with the personalized guidance and support of an expert trained in behavioral patterns and strategies for change.

We are committed to offering you individualized support based on the best of health and wellness coaching, integrative health, and the current science of sleep.

Our coaches are all board-certified health & wellness coaches and experts in guiding people to make positive and lasting change. Every coach is also educated in Proper’s proprietary sleep curriculum by Dr. Allison Siebern, PhD, CBSM, a Stanford-trained sleep behavioral specialist who is board certified in Behavioral Sleep Medicine by the American Board of Sleep Medicine and has been a leader in the field of sleep for over 15 years. Plus, our coaches receive 30+ hours of intensive ongoing sleep education per year.

The brief intake questionnaire allows your sleep coach to better prepare for your time together and ensure it is tailored to your specific needs and goals.

Proper’s Sleep Tune Up is ideal for those looking for an evidence-backed plan that gets them sleeping better, faster. It includes 1 live 1:1 session with your coach and 4-week access to Proper’s daily sleep journal. With your coach, you’ll identify the biggest obstacles to getting great sleep, create a personalized plan, and solidify sleep-promoting habits with the support of Proper’s sleep journal. 

You’ll also be able to sign up for more time with your coach to work through obstacles and optimize your sleep so you can conquer your days. 

After purchasing a coaching plan or signing up for a Proper subscription, you’ll complete the intake form and then be directed to schedule a consultation with a Proper sleep coach. 

 

Having trouble scheduling or can’t seem to find the link? Please contact coaching@getproper.com.

Proper’s consultation calls focus on creating more awareness around behavioral and environmental sleep practices and identifying your unique obstacles to better sleep. The goal of these sessions is to develop a personalized sleep action plan.

The consultation and any subsequent sessions with your coach will happen over Zoom. You have the choice to dial in by phone or join by video. There will be a link to the zoom meeting in your calendar appointment email for the consultation.

If you purchase a multi-session package, you’ll also be able to text and email with your coach between sessions. 

If you’ve never used zoom before, that’s ok! It’s simple to set up. See https://support.zoom.us/ on getting started with Zoom. Please make sure you download Zoom and have it ready prior to your consultation so your Coach has the maximum time to help you with your sleep issues.

A sleep action plan is a personalized set of recommendations, techniques, and guidelines curated by your professional sleep coach and tailored to your individual needs. The goal? Empower you to build long-term sleep health.

Absolutely! We offer the opportunity to buy single sessions or a monthly package (that includes 2 coaching sessions + access to our digital tools + text/email messaging with your coach)

Email coaching@getproper.com for more information and to sign up for more coaching.

Sign up at getproper.com/coaching. 

 

We also include a complimentary consultation with the purchase of your first supplement subscription. After that, you’ll be able to purchase more sessions with your coach. 

Everyone’s needs are unique, but we recommend meeting or messaging with your coach every two weeks to stay on track and continue the momentum to create lasting change based on research and real world results.

Not at this time. 

The goal of Proper’s Sleep Reset is to help you build sustainable behavioral habits for better sleep + overall health. 

The Sleep Reset includes 3 live 1:1 sessions with your coach, as well as access to Proper’s daily sleep journal and text/email support from your coach. Throughout the three sessions, your coach will guide you based on your unique sleep needs, deliver education on the latest sleep science as it applies to you, and guide you in building sustainable sleep-promoting habits.

After the 3 sessions, you’ll be able to sign up for more time with your coach to continue optimizing your sleep with expert support. 

Sounds like you’ve been doing your research! While “cookie-cutter tips” do have some merit, your coach will help you identify what behaviors impact your sleep based on the science and go deeper into implementing behavior change that promotes better sleep and works with your lifestyle

True sleep improvement doesn’t happen overnight (although we wish!). Clinical research and our advisors indicate lasting behavior change takes 2-3 months. With Proper’s coaching, you’ll be tracking your behaviors and progress towards improved sleep quality through the daily sleep journal and weekly insights from your coach.


Definitely not! Your coach tailors each session to what you need, whether it’s celebrating improvement and reflecting on your wins, getting guidance to adjust or expand your plan, or learning about a new topic in sleep science.